Here is some advice.
If you're applying for a job, and the application process includes a written exercise, do not plagiarize your written exercise from materials you find online.
And then, when the person reviewing your exercise points out to you that entire paragraphs are word-for-word the same as what can be found online, do not try to assure her that it's somehow just coincidence.
I had a candidate do this today. It's the second time I've caught someone in this, and I have to wonder how many more I haven't caught.
Plagiarism = not a good idea. Not only is it, you know, wrong, but if you cheat your way into a job, how do you plan on keeping that job? The hiring process is designed to identify candidates who will excel in the position -- if you misrepresent your skills, you're likely to end up in a job that you aren't a good fit for and might get fired from.
So why do people do this? I suspect it's some combination of cockiness and laziness -- the belief that their own work would be just as good, but they just aren't inclined to put in the time to do it themselves.
I kind of wish we could print their names publicly, like the hiring equivalent of a sex offenders list.
Showing posts with label jerks. Show all posts
Showing posts with label jerks. Show all posts
Thursday, February 26, 2009
Sunday, February 1, 2009
South Bend Tribune hates its employees
Think you work for a micromanager? Check out what the South Bend (Indiana) Tribune has decided to do to its staff. Here's an excerpt from the memo the paper's management distributed last week, explaining their new "communication" system:
(Hat tip: Gawker)
This is targeted foremost to all reporters, who would send a daily e-mail the last thing before they leave for the day (or at the latest, the very first thing - 8 a.m. - the next day). These e-mails would go not only to your most immediate editor but to at least five editors, including me. This daily e-mail would lay out specifically what you accomplished that day, what you need to finish or follow up on the next day, and what you plan to do that next day. We mean everything, from the most mundane county council advance to the beginning interview in the most ambitious investigation that may or may not see the light of day (or publication). It also would allow you to bring up any other communication you need to share. From there, yes, your editor will be able to tell how busy you were, but more importantly, he or she will know your accomplishments and your struggles. From that, our morning planning meetings can be even more efficient.They then provide a helpful and horrifying example of what such daily updates should look like:
Checked e-mail; Checked logs at Mishawaka, county and South Bend; Responded to accident at Ironwood and bypass; Called Mishawaka Detective Bureau about child neglect case (records would not provide narrative since it is under investigation by CPS); Called Mishawaka woman struck Monday by hit-and-run driver while she was getting into her car; Wrote story on woman struck by hit-and-run driver; Placed call to Trent about two rape cases that were on log (he was not in this morning); left message. Called Humane Society of St. Joseph County to see if any animals were taken out of home in Mishawaka where elderly lady was livign in filth surrounded by several full litter boxes; was told someone would be in contact. Updated productivity report; Spoke briefly with Trent about rape cases on log - appears to be teenage girl covering up for sexual escapades; Spoke with John Pavlekovich about concerns regard retirement story - presumably ironed everything out; Pow-wowed with Dave about year-end crime stories - I get homicides! -- start working on lead smelter reporting, call health dept. again, talk to lead director, no idea what I'm talking about; -- call IDEM local office, am transferred to regional office, leave message for public relations people; -- am asked to work on Goshen beating story; -- call Goshen PIO, discuss YouTube video beating; -- try to find number for YouTube mom, search phone books, internet; -- do web update; -- call Goshen schools superindendent, leave message; -- go to video bootcamp lunch; -- research YouTube beating posted by teens, leave message for national anti-Internet abuse lady; -- reach other woman affilated with anti-Internet abuse, talk to about story; -- call super Intendant again, leave second message; -- go to 2 p.m. interview with judge Scopelitis, wait forever in rotunda because he's in hearing, finally leave and reschedule; -- call back superindendant, finally reach for story; -- find address for YouTube mom; -- write YouTube video story, file story; -- give graph to john stump for lead smelter story; -- Drive out to Goshen to try and find YouTube mom, get lost, turn around, find trailer park, can't find address, finally find address, family no longer lives there, drive back. Planning to come in around 9 tomorrow.Who thought this was a good idea? It would be faster to just tell their employees directly that they believe every single one of them to be lazy, incompetent, and untrustworthy. (Also, am I the only one particularly taken with the fact that these updates are to be sent to five editors each day? I would love to hear the reasoning on that.)
(Hat tip: Gawker)
Tuesday, January 27, 2009
bosses who yell

I'm hoping you can help a friend of mine who is stuck in a tough situation. After a long job search, my friend has found his dream job--it's what he wants to do, in the field he wants to do it in, it pays the salary he wants to make, and he feels like he's making a positive difference in the world. But his manager only has one way of talking: SCREAMING. Peppered with curse words, no less.
At first, my friend just thought this person had high standards, or was trying to "break in the new guy." But it has been months and it's not getting any better. Although my pal tries to respond to the feedback that is buried somewhere in all the shouting and swearing, none of his efforts to give his boss what he wants have been met with anything but rage. The few times this manager has tried to give my friend a compliment about a job well done, he still somehow ends up angry and yelling! It is so bad that I would not be surprised if this person has some sort of undiagnosed mood disorder and should be on medication. With the economy the way it is, quitting the job is not an option. Is there anything my friend can do to improve his work environment?
That's the question I answer in today's post at U.S. News & World Report. To read my answer and leave your own comments, head on over there.
Thursday, September 11, 2008
verbally abusive boss
A reader writes:
I recently left a large internet company to join a well established, yet small creative agency. The company's philosophy of listening and constantly learning really connected with me and the team was very passionate about doing good work for a great set of clients.
The issue here is the level of verbal abuse that I have since found out is a feature of the work environment. The cool radio station playing in the background wasn't because the office was hip - it was to cover up the screaming coming from the executive office for even the smallest offenses. Late 10 minutes? Well, you are going to get yelled at for a half hour and have every other fault or perceived flaw flung at you along with a litany of questioning of your professionalism and dedication. Didn't convey the exact message that the founder force fed you before a client meeting? Well, that is good for at least an hour.
I have tried everything from being calm and reasonable, to trying to get a work in edge wise, to confronting him and telling him behavior is unprofessional and damaging, to just flat out ending the conversation and walking out. Unfortunately, because I am not willing to sit through these tirades with my hands folded and head down like all of the other executive team, I am being froze out of key meetings and now enduring work which is totally not in my job description suddenly becoming my responsibility (i.e. I am a producer and suddenly I am being told that site QA, customer research and architecture work is also part of my duties).
I am a senior level person with over 10 years of experience and have not had the experience of working for someone who only knows how to express themselves by yelling. I just started this job and really would like to get a year in before going, but this is taking a toll on my health and I dread stepping foot in this place. There were also a whole host of things that they flat out lied about during the interview process (no 401k, no flexible hours, team is widely dispersed) and I would have never taken this role if I had known. I am not sure what to do here - I am very on edge and don't think I have it in me to deal with another day wasted with these tirades.
Leave.
Seriously, leave.
Okay, look for a new job and get an offer first, but ultimately, the answer is to leave.
I get that you want to stick it out for a year, so that you don't look like a job hopper to future employers. But you have a perfectly reasonable excuse for leaving now. You can tell interviewers, "The manager's management style revolves around yelling, and it's not for me." Assuming that the other jobs on your resume were longer stays, people are going to understand this and will realize that good people don't want to work for tyrants.
Chronic yelling should be a deal-breaker. It demeans the person being yelled at, and frankly, it diminishes the authority of the yeller because it makes them look out of control. And if anyone out there is reading this and thinking, "Well, there are some times when yelling is warranted" -- no, there aren't. If you're a good manager and you're confident in your own authority, you don’t need to yell; problems don’t get under your skin because you have effective tools at your disposal (such as performance counseling and moving out employees who aren’t the right fit). Yelling is the sign of a bad manager. And a jerk.
Leave, and have no qualms about doing it.
I recently left a large internet company to join a well established, yet small creative agency. The company's philosophy of listening and constantly learning really connected with me and the team was very passionate about doing good work for a great set of clients.
The issue here is the level of verbal abuse that I have since found out is a feature of the work environment. The cool radio station playing in the background wasn't because the office was hip - it was to cover up the screaming coming from the executive office for even the smallest offenses. Late 10 minutes? Well, you are going to get yelled at for a half hour and have every other fault or perceived flaw flung at you along with a litany of questioning of your professionalism and dedication. Didn't convey the exact message that the founder force fed you before a client meeting? Well, that is good for at least an hour.
I have tried everything from being calm and reasonable, to trying to get a work in edge wise, to confronting him and telling him behavior is unprofessional and damaging, to just flat out ending the conversation and walking out. Unfortunately, because I am not willing to sit through these tirades with my hands folded and head down like all of the other executive team, I am being froze out of key meetings and now enduring work which is totally not in my job description suddenly becoming my responsibility (i.e. I am a producer and suddenly I am being told that site QA, customer research and architecture work is also part of my duties).
I am a senior level person with over 10 years of experience and have not had the experience of working for someone who only knows how to express themselves by yelling. I just started this job and really would like to get a year in before going, but this is taking a toll on my health and I dread stepping foot in this place. There were also a whole host of things that they flat out lied about during the interview process (no 401k, no flexible hours, team is widely dispersed) and I would have never taken this role if I had known. I am not sure what to do here - I am very on edge and don't think I have it in me to deal with another day wasted with these tirades.
Leave.
Seriously, leave.
Okay, look for a new job and get an offer first, but ultimately, the answer is to leave.
I get that you want to stick it out for a year, so that you don't look like a job hopper to future employers. But you have a perfectly reasonable excuse for leaving now. You can tell interviewers, "The manager's management style revolves around yelling, and it's not for me." Assuming that the other jobs on your resume were longer stays, people are going to understand this and will realize that good people don't want to work for tyrants.
Chronic yelling should be a deal-breaker. It demeans the person being yelled at, and frankly, it diminishes the authority of the yeller because it makes them look out of control. And if anyone out there is reading this and thinking, "Well, there are some times when yelling is warranted" -- no, there aren't. If you're a good manager and you're confident in your own authority, you don’t need to yell; problems don’t get under your skin because you have effective tools at your disposal (such as performance counseling and moving out employees who aren’t the right fit). Yelling is the sign of a bad manager. And a jerk.
Leave, and have no qualms about doing it.
Saturday, August 23, 2008
abusive interviewer extends job offer
This letter from a reader is long but worth it:
My career experience has mostly been in the military, but I have recently completed a college degree in physics with a minor in education after stopping work to stay at home with my daughter. Currently, I am working as a high school science teacher, but I’m not happy with this career. Over the past 6 months, I have been sending out my resume to companies that are hiring entry level engineers.
I’ve been looking to make sense of what happened during a recent interview that resulted in a job offer. I submitted my resume and went through a large company’s application process to end up with an in-person interview, which was great. After the 10 minute interview with the HR director, who told me that I would interview with two supervisors in the department who were looking to fill four different jobs at varying levels, I was picked up by one of the department supervisors I was to interview with (I’ll call him Joe), and we went for a 50 minute tour of the workplace. During the tour, Joe was asking interview questions, and he seemed like a knowledgeable and reasonable person to work for. I really liked Joe. We discussed the positions he had to offer and how those positions related to my experiences and education. Although Joe’s job openings were entry level engineering and below, I was still interested in accepting one of those positions if they were offered. After all, I am looking to change careers, and I’m expecting to pay my dues to make this happen.
Next, Joe told me that we would meet with the supervisor (we’ll call him Jerry), who had a higher level engineering position open. After arriving at Jerry’s office, Jerry began to interview me. During the interview, Jerry asked me what sort of job I am looking for. Upon hearing my answer, he told me that his job opening is not for me. Jerry went further by stating that he really didn’t understand why I had applied for a position in that department because none of their work had anything to do with my background or education. At first, I thought Jerry was just asking the question to see if I could relate their work to my experience and education, which is quite straightforward. I have no problem relating my experience and physics education to the type of engineering practiced in that department, so I politely told Jerry how I felt my experience and background fit with that department’s mission and work. Upon hearing this, Jerry told me that he took a physics class once and failed, so he didn’t see how physics had anything to do with engineering. I explained where I felt physics and engineering meet and how an education and laboratory research experience in physics has helped develop my critical thinking and problem solving skills regardless of the problem set before me. Jerry continued with his mantra that physics has nothing to do with engineering and this is not the job for me.
As Jerry wrapped up his end of the interview, he commented about my current job as a teacher. He told me that his wife is a teacher, and only lazy people teach. I had to work hard to keep my jaw from hitting the floor on that comment. Jerry said that his wife only teaches because she has the summer off, and that certainly would not happen in this company. I told Jerry that I am well aware that the rest of the work force does not have the summer off or even more than one week of vacation for most people. Again, Jerry simply responded by telling me that the job is not for me.
The interview ended with Jerry asking me if I would rather work for him or Joe. There was no way I was touching that one with a ten foot pole, but I did have to say something. If I told Jerry that I would rather stick with a job I can’t stand than work for him, then I would have disqualified myself from all four job openings. Jerry, Joe, and the employees they supervise work on the same floor of the same small building, so I would have to see Jerry and work around him daily. I concluded by stating that I felt that I could work with either of them because I enjoy working with and get along with others. When problem solving, another person’s perspective can stimulate new and interesting solutions. I really expected Jerry to tell me that the job is not for me one more time just to jam his point across.
One month later, I received a call from HR offering me an engineering position for quite a bit more money than I expected. This was two weeks after Jerry had claimed he wanted his new employee to start. Not even thinking about the possibility that I was being offered the job with Jerry, I verbally accepted the job offer. I was told that I still had to electronically sign the contract after reviewing the terms of employment. While sitting at the computer reading through the contract, it occurred to me that I might actually end up working for Jerry. I called HR back to inquire as to who was to be my supervisor. To my dread, she said Jerry. I confessed to the HR rep that, although I was grateful and excited about the job offer, I did not understand why Jerry wanted to hire me because he told me that this job was not for me. Sally, the HR rep, proceeded to tell me how I qualified for the job because of my physics degree and that Joe thought my military electronics experience made me a perfect candidate for the job. She said nothing about why Jerry wanted to hire me. I questioned her about what Jerry thought because he really seemed to discourage me from proceeding through the employment screening process. She told me that she would ask Jerry and get back to me, but she did not. I even told her that I was on a time budget because the school was gearing up to present us with the next year’s teaching contracts. I really didn’t want to put my principal in the position of signing my contract and breaking it soon after. I like my current supervisor. I just don’t like my current career. I waited for one week, and my teaching contract for the next year was presented to me.
Having a definite job and only having a job offer that was not even through the screening process helped me choose to sign my teaching contract and decline the engineering job offer in writing. During the week that I waited for Sally to get back with me, I emailed and called her to inquire about the answer from Jerry and reiterated that my deadline for signing my teaching contract was rapidly approaching. The day after I declined the engineering offer, Sally from HR called and stated how Joe, not Jerry my prospective supervisor, thought I was perfect for the job. Sally said nothing about Jerry.
I am completely confused about how I was offered a job with Jerry in the first place. He made a point of telling me at least a dozen times that the job was not for me. I was certain that my interview with Jerry would not result in a job offer, at least not a job offer to work for Jerry. He told me that I am lazy. At one point, Jerry even asked me if I was dumb. How did those comments from him end up as a job offer one month later?
Secondly, I am not sure if I have burned my bridge with HR in this company. Sally from HR sounded really upset when she called and left her message after I declined the position. I haven’t heard from her since. Although I would never attempt to apply for another job with the same department in that company, I am interested in applying for engineering positions in other departments in the company. I was impressed with the company overall, and my college thesis laboratory research is directly related to work this company does. Would I just end up sending my resume to a black hole and wasting my efforts?
Jerry is one or both of the following:
1. a jerk
2. someone who believes in stress interviews
I tend to believe that #2 is often a subset of #1. A "stress interview" is where the interviewer deliberately acts uninterested or even hostile in order to find out how the candidate responds to stressful situations. Whether they should be used at all is up for debate, but if they are, they should only be used where it's relevant to the job at stake -- litigator, say, or air traffic controller. I don't believe in them at all, since I think there are other ways for a good interviewer to find out how a candidate handles stress, and they don't exactly do a lot to sell good candidates on the job.
To answer your first question, about how someone so rude to you ended up making you a job offer: If it was a stress interview, you apparently passed it. If Jerry is just a jerk, he likely treats lots of people this way and his treatment of you didn't have much connection to his actual opinion of your qualifications. Or Jerry hates everyone, but Joe pushed for you to be hired.
Regarding whether you have a chance with this company in the future, I think you certainly could, but you need to explain to Sally why you turned down the offer. Tell her that you got the strong sense in the interview that you and Jerry had very different communication styles and since Jerry told you multiple times that you weren't right for the job, you didn't think an offer to work with him was the right one for you. Explain, however, that you felt you clicked with Joe, that you are impressed with the company, and that you'd love the opportunity to work with them in the future.
Thoughts from anyone else?
My career experience has mostly been in the military, but I have recently completed a college degree in physics with a minor in education after stopping work to stay at home with my daughter. Currently, I am working as a high school science teacher, but I’m not happy with this career. Over the past 6 months, I have been sending out my resume to companies that are hiring entry level engineers.
I’ve been looking to make sense of what happened during a recent interview that resulted in a job offer. I submitted my resume and went through a large company’s application process to end up with an in-person interview, which was great. After the 10 minute interview with the HR director, who told me that I would interview with two supervisors in the department who were looking to fill four different jobs at varying levels, I was picked up by one of the department supervisors I was to interview with (I’ll call him Joe), and we went for a 50 minute tour of the workplace. During the tour, Joe was asking interview questions, and he seemed like a knowledgeable and reasonable person to work for. I really liked Joe. We discussed the positions he had to offer and how those positions related to my experiences and education. Although Joe’s job openings were entry level engineering and below, I was still interested in accepting one of those positions if they were offered. After all, I am looking to change careers, and I’m expecting to pay my dues to make this happen.
Next, Joe told me that we would meet with the supervisor (we’ll call him Jerry), who had a higher level engineering position open. After arriving at Jerry’s office, Jerry began to interview me. During the interview, Jerry asked me what sort of job I am looking for. Upon hearing my answer, he told me that his job opening is not for me. Jerry went further by stating that he really didn’t understand why I had applied for a position in that department because none of their work had anything to do with my background or education. At first, I thought Jerry was just asking the question to see if I could relate their work to my experience and education, which is quite straightforward. I have no problem relating my experience and physics education to the type of engineering practiced in that department, so I politely told Jerry how I felt my experience and background fit with that department’s mission and work. Upon hearing this, Jerry told me that he took a physics class once and failed, so he didn’t see how physics had anything to do with engineering. I explained where I felt physics and engineering meet and how an education and laboratory research experience in physics has helped develop my critical thinking and problem solving skills regardless of the problem set before me. Jerry continued with his mantra that physics has nothing to do with engineering and this is not the job for me.
As Jerry wrapped up his end of the interview, he commented about my current job as a teacher. He told me that his wife is a teacher, and only lazy people teach. I had to work hard to keep my jaw from hitting the floor on that comment. Jerry said that his wife only teaches because she has the summer off, and that certainly would not happen in this company. I told Jerry that I am well aware that the rest of the work force does not have the summer off or even more than one week of vacation for most people. Again, Jerry simply responded by telling me that the job is not for me.
The interview ended with Jerry asking me if I would rather work for him or Joe. There was no way I was touching that one with a ten foot pole, but I did have to say something. If I told Jerry that I would rather stick with a job I can’t stand than work for him, then I would have disqualified myself from all four job openings. Jerry, Joe, and the employees they supervise work on the same floor of the same small building, so I would have to see Jerry and work around him daily. I concluded by stating that I felt that I could work with either of them because I enjoy working with and get along with others. When problem solving, another person’s perspective can stimulate new and interesting solutions. I really expected Jerry to tell me that the job is not for me one more time just to jam his point across.
One month later, I received a call from HR offering me an engineering position for quite a bit more money than I expected. This was two weeks after Jerry had claimed he wanted his new employee to start. Not even thinking about the possibility that I was being offered the job with Jerry, I verbally accepted the job offer. I was told that I still had to electronically sign the contract after reviewing the terms of employment. While sitting at the computer reading through the contract, it occurred to me that I might actually end up working for Jerry. I called HR back to inquire as to who was to be my supervisor. To my dread, she said Jerry. I confessed to the HR rep that, although I was grateful and excited about the job offer, I did not understand why Jerry wanted to hire me because he told me that this job was not for me. Sally, the HR rep, proceeded to tell me how I qualified for the job because of my physics degree and that Joe thought my military electronics experience made me a perfect candidate for the job. She said nothing about why Jerry wanted to hire me. I questioned her about what Jerry thought because he really seemed to discourage me from proceeding through the employment screening process. She told me that she would ask Jerry and get back to me, but she did not. I even told her that I was on a time budget because the school was gearing up to present us with the next year’s teaching contracts. I really didn’t want to put my principal in the position of signing my contract and breaking it soon after. I like my current supervisor. I just don’t like my current career. I waited for one week, and my teaching contract for the next year was presented to me.
Having a definite job and only having a job offer that was not even through the screening process helped me choose to sign my teaching contract and decline the engineering job offer in writing. During the week that I waited for Sally to get back with me, I emailed and called her to inquire about the answer from Jerry and reiterated that my deadline for signing my teaching contract was rapidly approaching. The day after I declined the engineering offer, Sally from HR called and stated how Joe, not Jerry my prospective supervisor, thought I was perfect for the job. Sally said nothing about Jerry.
I am completely confused about how I was offered a job with Jerry in the first place. He made a point of telling me at least a dozen times that the job was not for me. I was certain that my interview with Jerry would not result in a job offer, at least not a job offer to work for Jerry. He told me that I am lazy. At one point, Jerry even asked me if I was dumb. How did those comments from him end up as a job offer one month later?
Secondly, I am not sure if I have burned my bridge with HR in this company. Sally from HR sounded really upset when she called and left her message after I declined the position. I haven’t heard from her since. Although I would never attempt to apply for another job with the same department in that company, I am interested in applying for engineering positions in other departments in the company. I was impressed with the company overall, and my college thesis laboratory research is directly related to work this company does. Would I just end up sending my resume to a black hole and wasting my efforts?
Jerry is one or both of the following:
1. a jerk
2. someone who believes in stress interviews
I tend to believe that #2 is often a subset of #1. A "stress interview" is where the interviewer deliberately acts uninterested or even hostile in order to find out how the candidate responds to stressful situations. Whether they should be used at all is up for debate, but if they are, they should only be used where it's relevant to the job at stake -- litigator, say, or air traffic controller. I don't believe in them at all, since I think there are other ways for a good interviewer to find out how a candidate handles stress, and they don't exactly do a lot to sell good candidates on the job.
To answer your first question, about how someone so rude to you ended up making you a job offer: If it was a stress interview, you apparently passed it. If Jerry is just a jerk, he likely treats lots of people this way and his treatment of you didn't have much connection to his actual opinion of your qualifications. Or Jerry hates everyone, but Joe pushed for you to be hired.
Regarding whether you have a chance with this company in the future, I think you certainly could, but you need to explain to Sally why you turned down the offer. Tell her that you got the strong sense in the interview that you and Jerry had very different communication styles and since Jerry told you multiple times that you weren't right for the job, you didn't think an offer to work with him was the right one for you. Explain, however, that you felt you clicked with Joe, that you are impressed with the company, and that you'd love the opportunity to work with them in the future.
Thoughts from anyone else?
Monday, August 11, 2008
you are high maintenance and full of yourself
A reader writes:
I was asked what my salary range was and researched and sent an email to my prospective employer. He sent me back an email stating that it was too high, so I sent him a email back just asking him what was an acceptable range. At that point, he sent me back three paragraphs bashing me, stating that I was high maintenance and full of myself. How do I respond to that email??
By telling him that you're sorry you couldn't term to terms and wishing him the best of luck and then running far, far away, and counting your blessings that you didn't end up working for him.
Even if you were off-base in your salary range, his response was totally unacceptable. Telling you that you're high maintenance and full of yourself?! If he treats a job candidate like this, imagine how he treats employees who ask for a raise. Seriously, you do not want to work for this man.
The proper response when a candidate names a range that the employer feels is too high is: "That's higher than the range we've budgeted for this position, which is ____, and which we settled on for the following reasons. Is our range prohibitive for you?"
This guy is an ass. Good riddance to him. And if you were inclined to post the full text of his email here, I think we would all enjoy seeing it.
I was asked what my salary range was and researched and sent an email to my prospective employer. He sent me back an email stating that it was too high, so I sent him a email back just asking him what was an acceptable range. At that point, he sent me back three paragraphs bashing me, stating that I was high maintenance and full of myself. How do I respond to that email??
By telling him that you're sorry you couldn't term to terms and wishing him the best of luck and then running far, far away, and counting your blessings that you didn't end up working for him.
Even if you were off-base in your salary range, his response was totally unacceptable. Telling you that you're high maintenance and full of yourself?! If he treats a job candidate like this, imagine how he treats employees who ask for a raise. Seriously, you do not want to work for this man.
The proper response when a candidate names a range that the employer feels is too high is: "That's higher than the range we've budgeted for this position, which is ____, and which we settled on for the following reasons. Is our range prohibitive for you?"
This guy is an ass. Good riddance to him. And if you were inclined to post the full text of his email here, I think we would all enjoy seeing it.
Saturday, August 9, 2008
fear of abusive former boss giving reference
A reader writes:
Due to a very emotionally abusive work environment, I decided I could no longer wait for another offer (I had been trying for several months with no success), as my physical and mental health were imperiled, and quit my job. But now I face the very, very uncomfortable situation of potential employees wanting to contact my former employer (a perfectly reasonable request, but which is terrifying me at the moment).
I try to head this off at the pass by providing numerous references from distinguished people I have done work for, as well as listing on my resume all the awards I have won for my work and my substantive responsibilities and accomplishments. My work was extremely well thought of by my colleagues and other superiors at this place (a large university), as well as people I did outreach work with in the larger community, and I have references, if I need them, from more than a dozen people (including my former director before the current director I had so much difficulty with).
But the problem is none of these people will be the one a potential employer talks to; it will be with her. If I check "no" in the box where an application asks "may we contact this employer?", it will look like I am hiding something or that I was somehow at fault for a situation gone sour (I did, in fact, make several mistakes in reaction to her behavior which I truly regret, and did my best to honestly confront and atone for, but it was really a no-win situation, no matter what). But if I say "yes" and they phone her, she will undo all the goodwill and good works I achieved in this position, which many, many people will vouch for.
I have since been doing some very interesting and rewarding freelance consulting in the meantime, but my clients aren't really traditional "employers," although I know they would say wonderful things about my work, too. So what can I do here? Can I legitimately put down these clients as "employers"? It just seems dishonest; the fact is I worked almost four years at the university (most of the time under the first director - but he has left), and if they call, it will be she they will talk to, no one else.
This director has continued, months after I have left, to malign me to my former employees and my colleagues in other departments (I remain close with many of them, and HR knows about this, as they have complained to them about her unprofessional and unstable behavior), gave me such an outrageous and slanderous performance evaluation that there was a formal, written protest to HR by my colleagues when word got out (one of my outraged employees overheard the whole evaluation and told people), and now there is a push to get her removed from her position (and not for her behavior towards me, believe me), but all that still doesn't help me. What do I do to address the question, "May we contact this employer?"
Okay, first, yes, you can absolutely list your freelance clients as employers. Just explain that you were freelancing and they hired you to do work for them.
On the bigger question of how to handle the "may we contact this employer?" question, say yes. Then do the following:
1. Contact your old employer's HR department. They presumably know the history. Explain that you are very concerned about what the director may say if called for a reference and that you are concerned about her standing in the way of you obtaining employment. The HR department is going to be familiar with the potential for legal problems here, and will probably speak to your old director.
2. Explain to prospective employers that you (and many others) had a personality conflict with this particular director, but that you can supply tons of other references who can speak glowingly of you, including your former boss for that same position, who was your boss for most of your time there. (And you should definitely track down that old director and use him as a reference; it will help counteract any concerns this raises.)
I actually think you are very well positioned to handle this smoothly. You have tons of other great references, you didn't work under this boss very long, you have an HR department at that employer that can probably handle this for you -- I think this is going to work out just fine for you.
Due to a very emotionally abusive work environment, I decided I could no longer wait for another offer (I had been trying for several months with no success), as my physical and mental health were imperiled, and quit my job. But now I face the very, very uncomfortable situation of potential employees wanting to contact my former employer (a perfectly reasonable request, but which is terrifying me at the moment).
I try to head this off at the pass by providing numerous references from distinguished people I have done work for, as well as listing on my resume all the awards I have won for my work and my substantive responsibilities and accomplishments. My work was extremely well thought of by my colleagues and other superiors at this place (a large university), as well as people I did outreach work with in the larger community, and I have references, if I need them, from more than a dozen people (including my former director before the current director I had so much difficulty with).
But the problem is none of these people will be the one a potential employer talks to; it will be with her. If I check "no" in the box where an application asks "may we contact this employer?", it will look like I am hiding something or that I was somehow at fault for a situation gone sour (I did, in fact, make several mistakes in reaction to her behavior which I truly regret, and did my best to honestly confront and atone for, but it was really a no-win situation, no matter what). But if I say "yes" and they phone her, she will undo all the goodwill and good works I achieved in this position, which many, many people will vouch for.
I have since been doing some very interesting and rewarding freelance consulting in the meantime, but my clients aren't really traditional "employers," although I know they would say wonderful things about my work, too. So what can I do here? Can I legitimately put down these clients as "employers"? It just seems dishonest; the fact is I worked almost four years at the university (most of the time under the first director - but he has left), and if they call, it will be she they will talk to, no one else.
This director has continued, months after I have left, to malign me to my former employees and my colleagues in other departments (I remain close with many of them, and HR knows about this, as they have complained to them about her unprofessional and unstable behavior), gave me such an outrageous and slanderous performance evaluation that there was a formal, written protest to HR by my colleagues when word got out (one of my outraged employees overheard the whole evaluation and told people), and now there is a push to get her removed from her position (and not for her behavior towards me, believe me), but all that still doesn't help me. What do I do to address the question, "May we contact this employer?"
Okay, first, yes, you can absolutely list your freelance clients as employers. Just explain that you were freelancing and they hired you to do work for them.
On the bigger question of how to handle the "may we contact this employer?" question, say yes. Then do the following:
1. Contact your old employer's HR department. They presumably know the history. Explain that you are very concerned about what the director may say if called for a reference and that you are concerned about her standing in the way of you obtaining employment. The HR department is going to be familiar with the potential for legal problems here, and will probably speak to your old director.
2. Explain to prospective employers that you (and many others) had a personality conflict with this particular director, but that you can supply tons of other references who can speak glowingly of you, including your former boss for that same position, who was your boss for most of your time there. (And you should definitely track down that old director and use him as a reference; it will help counteract any concerns this raises.)
I actually think you are very well positioned to handle this smoothly. You have tons of other great references, you didn't work under this boss very long, you have an HR department at that employer that can probably handle this for you -- I think this is going to work out just fine for you.
Wednesday, August 6, 2008
belligerent rejected candidates, part 3
Here's a conversation I had with a rejected job applicant today. He left me a voicemail inquiring about the status of his application, and I checked and saw that we had sent him an email two weeks ago to let him know that we would not be able to consider him for a position. Feeling bad for the guy, I broke my own "no rejections by phone" rule and called him back to tell him. Here's what happened:
Me: We sent you an email on July 22 to let you know that we wouldn't be able to further consider you. I'm sorry you didn't get it! Sometimes emails inadvertently end up in a spam folder, so you might check there.
Candidate: I don't have a spam folder.
Me: Well, I'm very sorry you didn't receive it. In any case, we'd certainly welcome an application from you in the future if we have other openings you're interested in.
Candidate: But I don't have a spam folder. So where is the email?
Me: I'm not sure. I'm looking at a copy of the email right now, and it went to (redacted) email address.
Candidate: That's my email address, but I don't have it.
Me: I'm not sure what happened. I have a copy of the email here, so I know it was sent on our side. In any case, I'm sorry we weren't able to move you to an interview.
Candidate: So you're not considering me for any positions?
Me: No, I'm sorry, we're not.
Candidate: Whatever. (Hangs up.)
Lovely. So I'm thinking, well, at least our screening process works and we rejected this guy right off the bat.
Two minutes later, my phone rings again. It's him.
Me: Hello?
Candidate: Is this because I listed (name redacted) as a reference?
Me: I'm not sure what you mean.
Candidate: I listed (name redacted) as a reference and then he told me that there's bad blood between him and your organization.
Me: No, it's nothing like that. We have a very competitive hiring process and generally have many well-qualified candidates to choose from. We only interview the top few who are the best matched with the position.
Candidate: So you're really not going to interview me?
Me: No, I'm sorry.
Candidate: (Hangs up on me again.)
Seriously, what is wrong with people?
See also: Job rejections and vitriol and Job rejections and vitriol, part 2
Me: We sent you an email on July 22 to let you know that we wouldn't be able to further consider you. I'm sorry you didn't get it! Sometimes emails inadvertently end up in a spam folder, so you might check there.
Candidate: I don't have a spam folder.
Me: Well, I'm very sorry you didn't receive it. In any case, we'd certainly welcome an application from you in the future if we have other openings you're interested in.
Candidate: But I don't have a spam folder. So where is the email?
Me: I'm not sure. I'm looking at a copy of the email right now, and it went to (redacted) email address.
Candidate: That's my email address, but I don't have it.
Me: I'm not sure what happened. I have a copy of the email here, so I know it was sent on our side. In any case, I'm sorry we weren't able to move you to an interview.
Candidate: So you're not considering me for any positions?
Me: No, I'm sorry, we're not.
Candidate: Whatever. (Hangs up.)
Lovely. So I'm thinking, well, at least our screening process works and we rejected this guy right off the bat.
Two minutes later, my phone rings again. It's him.
Me: Hello?
Candidate: Is this because I listed (name redacted) as a reference?
Me: I'm not sure what you mean.
Candidate: I listed (name redacted) as a reference and then he told me that there's bad blood between him and your organization.
Me: No, it's nothing like that. We have a very competitive hiring process and generally have many well-qualified candidates to choose from. We only interview the top few who are the best matched with the position.
Candidate: So you're really not going to interview me?
Me: No, I'm sorry.
Candidate: (Hangs up on me again.)
Seriously, what is wrong with people?
See also: Job rejections and vitriol and Job rejections and vitriol, part 2
Thursday, July 24, 2008
obnoxiously aggressive recruiters
My blood is boiling after reading about the high-pressure recruiting tactics being recommended in a post over at ERE.net. The article recommends really aggressive sales tactics and game-playing. Here's a sample:
I'm sure there are recruiters whose response to this is that it's my loss, since I'll never hear about their fantastic job opportunity... to which I can only say that if it's that fantastic, you should be more inclined to talk about it candidly up front.
"What’s the compensation?" When someone asks, don’t tell! Say, “Before I tell you that, I’d like you to think about the best jobs you’ve ever held, those that gave you the most personal satisfaction. Were the reasons they were the best due to the amount of money you were making or due to the work you were doing?” (PAUSE and wait for an answer.) “Now, if the job I’m representing offered you a chance to maximize your personal satisfaction plus offered a competitive compensation, wouldn’t it make sense to at least discuss it for 5-10 minutes?” ...Ugh. I don't know about you, but if a recruiter called me out of the blue and subjected me to this sort of game-playing, I'd be off the phone in seconds. I'm happy to talk to recruiters who respect my time and don't try to manipulate their way past "no," but make me feel like you're an aggressive salesman and we're done. And to demand that I recite my job history for you, when you called me? That just tells me you didn't do your homework.
"First, tell me about the job." You must never tell the person about the job, even the actual title, until you have conducted a quick work history review. Start the conversation by asking your prospect if she’d be open to discuss an opportunity if it were clearly superior to what she’s doing now. Most people will say yes, then immediately say “Great. Could you please give me a quick overview of your background, and I’ll then give you a quick overview of the job.”
I'm sure there are recruiters whose response to this is that it's my loss, since I'll never hear about their fantastic job opportunity... to which I can only say that if it's that fantastic, you should be more inclined to talk about it candidly up front.
Sunday, July 20, 2008
job rejections and vitriol, part 2
About a year ago, I wrote a post about how a small fraction of job applicants respond to rejection notices with outrage, rudeness, or general vitriol, and gave a few real-life samples.
Some background: My organization emails rejection notes to all applicants we don't offer a job to. It's a friendly and polite letter, and we send it within a few days of knowing that we're not moving the applicant forward in the hiring process. Sometimes we hear back from people thanking us for the notification (which I recommend -- reflects well on them), but every once in a while a candidate sends a nasty email back, outraged that they've been rejected.
I can't figure out why job applicants are willing to burn their bridges in this way, especially since there otherwise may have been other opportunities for them with us in the future. But in any case, here are a few more real-life emails I've received in response to rejection notices.
1. I've reviewed this email. It's pretty clearly a form letter. I can appreciate that you've got a lot of applicants, and need to skim the fat, so to speak, but I require honest communication from a potential employer, not form letters.
Yeah, it is a form letter -- a friendly and polite form letter, but a form letter. When you need to communicate the same information to hundreds of people, a form letter is the most efficient way to do it. I'm not sure why that makes it less "honest."
2. I find it incredibly difficult to believe that my qualifications are lower than that of other applicants. There is an astute air of refusal that I find quite distasteful. You were probably raised on the East coast, West coast, or Midwest given your style and grammar. I am not going to blame the customs and lifestyle of the geographical region you hail from in regards to the frigid nature of your professional demeanor. But I am upset to find that I can't get a formal interview because other candidates have better qualifications than me.
Only southerners know how to deliver a rejection notice correctly. The rest of us are frigid. (Plus, my rejection letter is pretty nice, so southern rejection must include light petting or something.)
3. I beg to differ with you. You are turning down by far the most qualified person you had applying.
This is actually the most common theme when candidates react poorly to rejection -- being 100% convinced that no one is a better candidate than they are. I understand how frustrating it is to be turned down for a job you wanted, but it always baffles me that someone wouldn't take into consideration that they have limited information about the job -- and the rest of the candidate pool -- and we know it quite intimately.
4. Thank you for your rapid response to my last email. In it you state via what appears to be a form letter that you "identified other applicants whose qualifications better fit our needs." Unfortunately I don't believe this to be true. A lot of organizations would like to have someone with my considerable set of experiences and leadership and I'm secure enough in them that I won't rehash those here. I would urge you in future to be more honest with your applicants about why you would prefer not hiring them.
This is similar to #3, but with a paranoid twist: Since it can't possibly be true that other people are a better fit for the job, we must be hiding our real reason for not wanting to hire him. In fact, I'm generally happy to give feedback if an applicant requests it, but I'm not going to make it a routine part of our rejection notice -- both because of lack of time and staff to do so, and also because taking the time to give feedback frequently leads to something like this next one:
5. (received after a rejected applicant asked for feedback and I told him the position required stronger writing and, upon his request, pointed out that his application materials had contained numerous grammatical and spelling errors)
I make no claims of being the best writer in the world, but I would think it is a skill that can be taught and developed. Traits that cannot be taught are character, passion, honesty, hard work, and integrity. I thought that my original cover letter was a pretty clear indicator that I am a well- spoken, educated, and hard working young man. I thought that at the very least my experiences would have made you say "this is someone I need to speak to in person". But in this world I suppose a persons whole life, intelligence, and excitement will always be less important than "typos". I guess I should have skipped University and attended typing classes.
This one actually made me feel bad for the guy. I do like character and enthusiasm, but it's naive to think they trump attention to detail or a basic fit with the qualifications for the job. And since most employers have many well-qualified applicants who don't submit error-filled work, those things are going to move you to the bottom of the pile. Still, naive as he is, I kind of wanted to give him a cup of cocoa and help him rewrite his resume.
-------
Now that I think about it, this whole thing is yet another way in which the hiring process is like dating. Most people handle rejection well, but every now and then, you get someone who responds like an ass -- which always serves to confirm that your decision about them was the right one.
Some background: My organization emails rejection notes to all applicants we don't offer a job to. It's a friendly and polite letter, and we send it within a few days of knowing that we're not moving the applicant forward in the hiring process. Sometimes we hear back from people thanking us for the notification (which I recommend -- reflects well on them), but every once in a while a candidate sends a nasty email back, outraged that they've been rejected.
I can't figure out why job applicants are willing to burn their bridges in this way, especially since there otherwise may have been other opportunities for them with us in the future. But in any case, here are a few more real-life emails I've received in response to rejection notices.
1. I've reviewed this email. It's pretty clearly a form letter. I can appreciate that you've got a lot of applicants, and need to skim the fat, so to speak, but I require honest communication from a potential employer, not form letters.
Yeah, it is a form letter -- a friendly and polite form letter, but a form letter. When you need to communicate the same information to hundreds of people, a form letter is the most efficient way to do it. I'm not sure why that makes it less "honest."
2. I find it incredibly difficult to believe that my qualifications are lower than that of other applicants. There is an astute air of refusal that I find quite distasteful. You were probably raised on the East coast, West coast, or Midwest given your style and grammar. I am not going to blame the customs and lifestyle of the geographical region you hail from in regards to the frigid nature of your professional demeanor. But I am upset to find that I can't get a formal interview because other candidates have better qualifications than me.
Only southerners know how to deliver a rejection notice correctly. The rest of us are frigid. (Plus, my rejection letter is pretty nice, so southern rejection must include light petting or something.)
3. I beg to differ with you. You are turning down by far the most qualified person you had applying.
This is actually the most common theme when candidates react poorly to rejection -- being 100% convinced that no one is a better candidate than they are. I understand how frustrating it is to be turned down for a job you wanted, but it always baffles me that someone wouldn't take into consideration that they have limited information about the job -- and the rest of the candidate pool -- and we know it quite intimately.
4. Thank you for your rapid response to my last email. In it you state via what appears to be a form letter that you "identified other applicants whose qualifications better fit our needs." Unfortunately I don't believe this to be true. A lot of organizations would like to have someone with my considerable set of experiences and leadership and I'm secure enough in them that I won't rehash those here. I would urge you in future to be more honest with your applicants about why you would prefer not hiring them.
This is similar to #3, but with a paranoid twist: Since it can't possibly be true that other people are a better fit for the job, we must be hiding our real reason for not wanting to hire him. In fact, I'm generally happy to give feedback if an applicant requests it, but I'm not going to make it a routine part of our rejection notice -- both because of lack of time and staff to do so, and also because taking the time to give feedback frequently leads to something like this next one:
5. (received after a rejected applicant asked for feedback and I told him the position required stronger writing and, upon his request, pointed out that his application materials had contained numerous grammatical and spelling errors)
I make no claims of being the best writer in the world, but I would think it is a skill that can be taught and developed. Traits that cannot be taught are character, passion, honesty, hard work, and integrity. I thought that my original cover letter was a pretty clear indicator that I am a well- spoken, educated, and hard working young man. I thought that at the very least my experiences would have made you say "this is someone I need to speak to in person". But in this world I suppose a persons whole life, intelligence, and excitement will always be less important than "typos". I guess I should have skipped University and attended typing classes.
This one actually made me feel bad for the guy. I do like character and enthusiasm, but it's naive to think they trump attention to detail or a basic fit with the qualifications for the job. And since most employers have many well-qualified applicants who don't submit error-filled work, those things are going to move you to the bottom of the pile. Still, naive as he is, I kind of wanted to give him a cup of cocoa and help him rewrite his resume.
-------
Now that I think about it, this whole thing is yet another way in which the hiring process is like dating. Most people handle rejection well, but every now and then, you get someone who responds like an ass -- which always serves to confirm that your decision about them was the right one.
Monday, July 14, 2008
rude boss wants his personal errands run
A reader writes:
I'm a 40-year-old woman working for a 28-year-old man, who likes to micromanage and who I believe is bipolar but of course am not 100% sure. I've been working for him for 2-1/2 years and since day one have been miserable. When I interviewed for him, he was a completely different person, nice, considerate and seemed genuine. Since then, I can not believe one word he says.
When I started, I signed an agreement that stated I would receive 2 weeks of PTO and the major holidays off. I also signed a company handbook which breaks out vacation, PTO and holidays as 2 weeks of vacation days, 2 days of PTO for personal use and 3 days of sick PTO, along with the major holidays. I have used up my vacation and unfortunately had to take 2 days of sick, which I'm told will not be paid. I stated that in the company handbook that I signed off on, it stated 2 weeks vacation, 2 days PTO and 3 days sick. He said that I needed to negotiate this at the time of employment.
Now this would not have been so hard to listen to if he wasn't such a jerk to me. When I was hired, I was hired as an office manager. Since then, I have been asked to do his laundry, clean his truck out, pick up and pay for his tux for a wedding, take his truck to get a tire fixed and oil changes several times and he usually always picks a day it is raining out so I get drenched and then chuckles when I get back, and run other personal errands for him. The one thing that irritated me the most when he was putting some bagels away in plastic bags in our break room and he was almost completed when I came around the corner. He saw me and in the most rude voice, he dropped all of the bagels back into the brown bag, dropped the plastic bags, and said , "Here, you do this" and walked away. I also have found that if I don't high-five him or give him the knuckle hit or hug him when he goes out of town, I'm treated worse.
Any suggestions about the vacation? Am I entitled to this PTO and would I have a law case against him for the way I'm treated? I am the only female in the company and I hate using the woman card, but I hate coming in everyday wondering what is he going to ask today.
Oh jeez. Let's break this down:
First, on the PTO issue, if a different PTO arrangement was negotiated with you as part of your salary and benefits package, it could trump the policy in the company handbook. However, I'm not a lawyer and I'm not positive about this, and it likely depends on the wording of your hire agreement and the wording of the handbook. Does your company have an HR department you can ask about this? I'd start there. If not, or if that ends up not being helpful, you could certainly call a lawyer who specializes in employment issues. (Or do any smart readers know more definitively?)
Second, on the issue of your boss asking you to run his personal errands: First, we need clarification on whether this is legitimately part of the job or not. So:
1. You could sit down with him and ask for clarification about your responsibilities and priorities. Tell him you hadn't realized that running errands for him would be a component of the job and that you've tried to be accommodating but that you're concerned about it cutting into your other duties. Tell him that when he asks you to run errands for him, it means you have to neglect x and y, and ask if the company is okay with that.
2. I'm curious to know if his boss would be okay with this guy assigning you his personal errands. Depending on the dynamics of the company and your relationship with others, you might try to find out. There are some jobs where this would be acceptable, and others where it wouldn't be. It would be good to find out which yours is.
3. What would happen if the next time he asked you to run a personal errand, you simply said politely, "I'm sorry, but I've got to finish up this project"? (This is why you need more official clarification on what the expectations are for your position.)
But really, none of the above will change the fact that this guy is a jerk and will likely always be a jerk to you. Honestly, I'd start looking around at other jobs. There's no reason to put up with being treated that way and you shouldn't forget that you have options. You're not stuck putting up with this crap.
I'm a 40-year-old woman working for a 28-year-old man, who likes to micromanage and who I believe is bipolar but of course am not 100% sure. I've been working for him for 2-1/2 years and since day one have been miserable. When I interviewed for him, he was a completely different person, nice, considerate and seemed genuine. Since then, I can not believe one word he says.
When I started, I signed an agreement that stated I would receive 2 weeks of PTO and the major holidays off. I also signed a company handbook which breaks out vacation, PTO and holidays as 2 weeks of vacation days, 2 days of PTO for personal use and 3 days of sick PTO, along with the major holidays. I have used up my vacation and unfortunately had to take 2 days of sick, which I'm told will not be paid. I stated that in the company handbook that I signed off on, it stated 2 weeks vacation, 2 days PTO and 3 days sick. He said that I needed to negotiate this at the time of employment.
Now this would not have been so hard to listen to if he wasn't such a jerk to me. When I was hired, I was hired as an office manager. Since then, I have been asked to do his laundry, clean his truck out, pick up and pay for his tux for a wedding, take his truck to get a tire fixed and oil changes several times and he usually always picks a day it is raining out so I get drenched and then chuckles when I get back, and run other personal errands for him. The one thing that irritated me the most when he was putting some bagels away in plastic bags in our break room and he was almost completed when I came around the corner. He saw me and in the most rude voice, he dropped all of the bagels back into the brown bag, dropped the plastic bags, and said , "Here, you do this" and walked away. I also have found that if I don't high-five him or give him the knuckle hit or hug him when he goes out of town, I'm treated worse.
Any suggestions about the vacation? Am I entitled to this PTO and would I have a law case against him for the way I'm treated? I am the only female in the company and I hate using the woman card, but I hate coming in everyday wondering what is he going to ask today.
Oh jeez. Let's break this down:
First, on the PTO issue, if a different PTO arrangement was negotiated with you as part of your salary and benefits package, it could trump the policy in the company handbook. However, I'm not a lawyer and I'm not positive about this, and it likely depends on the wording of your hire agreement and the wording of the handbook. Does your company have an HR department you can ask about this? I'd start there. If not, or if that ends up not being helpful, you could certainly call a lawyer who specializes in employment issues. (Or do any smart readers know more definitively?)
Second, on the issue of your boss asking you to run his personal errands: First, we need clarification on whether this is legitimately part of the job or not. So:
1. You could sit down with him and ask for clarification about your responsibilities and priorities. Tell him you hadn't realized that running errands for him would be a component of the job and that you've tried to be accommodating but that you're concerned about it cutting into your other duties. Tell him that when he asks you to run errands for him, it means you have to neglect x and y, and ask if the company is okay with that.
2. I'm curious to know if his boss would be okay with this guy assigning you his personal errands. Depending on the dynamics of the company and your relationship with others, you might try to find out. There are some jobs where this would be acceptable, and others where it wouldn't be. It would be good to find out which yours is.
3. What would happen if the next time he asked you to run a personal errand, you simply said politely, "I'm sorry, but I've got to finish up this project"? (This is why you need more official clarification on what the expectations are for your position.)
But really, none of the above will change the fact that this guy is a jerk and will likely always be a jerk to you. Honestly, I'd start looking around at other jobs. There's no reason to put up with being treated that way and you shouldn't forget that you have options. You're not stuck putting up with this crap.
Wednesday, July 9, 2008
old employer torpedoing new job offer
A reader writes:
My brother in-law, Ryan, has worked for his now-former company for a couple of years now. He began looking at changing careers and was recently offered a new job. This new job would be as a product representative for a company that is utilized by the same company he had been working for. He accepted his new offer and was very excited to start. However, the new job required that he start immediately, so he was unable to give notice to the former and he had to leave abruptly, not by his choice, but because he wanted the new job and it seemed a necessary evil.
His immediate supervisor wished him luck and understood the situation. The district manager, however, after hearing Ryan was leaving, took it upon himself to call Ryan's new employer to tell them he would not be welcome in the stores as a product rep, simply because he was upset that no notice was given. This was not a reference check, nor did the new company instigate contact. It was simply the district manager's attempt to submarine Ryan's new career. Upon hearing this, the job offer is in danger of being rescinded, post-acceptance, because "if he is not welcome in-store, he is of no use." Now, Ryan cannot go back and may effectively be unemployed because his former district manager decided to keep him from succeeding at his new job.
My question is whether this is legal or not, and what options he may have going forward as he will also have to explain this situation to every prospective employer should he not get this job, and his professional reputation may be tainted. Can you help?
Ugh, what a horrible situation. Yes, it's probably legal. Really jerky though.
If I were Ryan, I'd appeal to the immediate supervisor and ask him to intervene. Ryan should ask him to plead his case to the district manager and see if the damage can be undone. He should also speak with the new employer, explain that he gave no notice at their request, and ask them to work with him on finding a way to fix the situation.
I know it's of no help now, but always, always give notice. A company that refuses to understand that you need to give notice to your current employer is a company that is likely to be unreasonable in other ways too (as we're seeing now).
Update: A reader wrote to suggest that Ryan might have a legal case under tortious interference, which is a legal violation related to intentionally damaging someone's business relationships. My own reading (and I am not a lawyer) was that it doesn't apply here, because the old employer is within his rights to say that they won't deal with Ryan as a product rep because of the way his employment ended (again, a jerk, but within his rights). But I'm not a lawyer and if he's seriously interested in potential legal action, he should talk to one who specializes in employment law.
My brother in-law, Ryan, has worked for his now-former company for a couple of years now. He began looking at changing careers and was recently offered a new job. This new job would be as a product representative for a company that is utilized by the same company he had been working for. He accepted his new offer and was very excited to start. However, the new job required that he start immediately, so he was unable to give notice to the former and he had to leave abruptly, not by his choice, but because he wanted the new job and it seemed a necessary evil.
His immediate supervisor wished him luck and understood the situation. The district manager, however, after hearing Ryan was leaving, took it upon himself to call Ryan's new employer to tell them he would not be welcome in the stores as a product rep, simply because he was upset that no notice was given. This was not a reference check, nor did the new company instigate contact. It was simply the district manager's attempt to submarine Ryan's new career. Upon hearing this, the job offer is in danger of being rescinded, post-acceptance, because "if he is not welcome in-store, he is of no use." Now, Ryan cannot go back and may effectively be unemployed because his former district manager decided to keep him from succeeding at his new job.
My question is whether this is legal or not, and what options he may have going forward as he will also have to explain this situation to every prospective employer should he not get this job, and his professional reputation may be tainted. Can you help?
Ugh, what a horrible situation. Yes, it's probably legal. Really jerky though.
If I were Ryan, I'd appeal to the immediate supervisor and ask him to intervene. Ryan should ask him to plead his case to the district manager and see if the damage can be undone. He should also speak with the new employer, explain that he gave no notice at their request, and ask them to work with him on finding a way to fix the situation.
I know it's of no help now, but always, always give notice. A company that refuses to understand that you need to give notice to your current employer is a company that is likely to be unreasonable in other ways too (as we're seeing now).
Update: A reader wrote to suggest that Ryan might have a legal case under tortious interference, which is a legal violation related to intentionally damaging someone's business relationships. My own reading (and I am not a lawyer) was that it doesn't apply here, because the old employer is within his rights to say that they won't deal with Ryan as a product rep because of the way his employment ended (again, a jerk, but within his rights). But I'm not a lawyer and if he's seriously interested in potential legal action, he should talk to one who specializes in employment law.
Wednesday, April 30, 2008
dealing with a jerk at work
A reader writes:
How does one, in a professional way, stop someone from picking on you in the office? I know, it sounds like something straight out of grade school but it is happening to me as an adult.
What this person does: in meetings, he often makes snide, sarcastic asides and jokes. He has a reputation for being sarcastic, and bordering on the disrespectful. He also is a crucial part of the organization with his technical skills. And of course, he outranks me.
A lot of the time, in meetings, he will crack a joke and then say "X can do that" or "I'm pretty sure X will do a good job at it" and then snicker -- X being me. In the past few months he has been doing that, I have taken the strategy of avoid him at all costs and just ignore his comments. Lately, however, the comments have been getting more and more frequent and I am afraid that it is getting to the point I have to put a stop to it. The problem is how do I do it in a professional way without losing my temper?
I am usually quiet and introverted by nature and not usually quick to spar verbally with someone. Also, this person is quick-witted and I am afraid any attempts by me to go tit for tat will end up with him winning and me looking foolish.
Yeah, I wouldn't try sparring with him -- not because he'll win but because no one who does this look good. I think what I'd do in this situation, the next time it happens, is to just say calmly, with no -- and I mean NO -- hint of hostility or defensiveness, "What do you mean?" And I would say it each and every time he does it. People who do this kind of thing rely on no one just responding normally, so my hunch is that he'll pretty quickly stop.
The other option is to talk to him privately and tell him that you're not sure how to take his comments, but that's much more confrontational, which most people would rather avoid.
I'm hoping others will chime in with thoughts as well.
Oh, and this guy is an ass.
How does one, in a professional way, stop someone from picking on you in the office? I know, it sounds like something straight out of grade school but it is happening to me as an adult.
What this person does: in meetings, he often makes snide, sarcastic asides and jokes. He has a reputation for being sarcastic, and bordering on the disrespectful. He also is a crucial part of the organization with his technical skills. And of course, he outranks me.
A lot of the time, in meetings, he will crack a joke and then say "X can do that" or "I'm pretty sure X will do a good job at it" and then snicker -- X being me. In the past few months he has been doing that, I have taken the strategy of avoid him at all costs and just ignore his comments. Lately, however, the comments have been getting more and more frequent and I am afraid that it is getting to the point I have to put a stop to it. The problem is how do I do it in a professional way without losing my temper?
I am usually quiet and introverted by nature and not usually quick to spar verbally with someone. Also, this person is quick-witted and I am afraid any attempts by me to go tit for tat will end up with him winning and me looking foolish.
Yeah, I wouldn't try sparring with him -- not because he'll win but because no one who does this look good. I think what I'd do in this situation, the next time it happens, is to just say calmly, with no -- and I mean NO -- hint of hostility or defensiveness, "What do you mean?" And I would say it each and every time he does it. People who do this kind of thing rely on no one just responding normally, so my hunch is that he'll pretty quickly stop.
The other option is to talk to him privately and tell him that you're not sure how to take his comments, but that's much more confrontational, which most people would rather avoid.
I'm hoping others will chime in with thoughts as well.
Oh, and this guy is an ass.
Thursday, December 6, 2007
old boss blackmailing reader after new job offer
A reader writes:
I gave my two weeks notice this week at my current company. However, there is now some sort of issue. My boss said yesterday she would like me to stay until after the holidays. I already accepted the offer for two weeks from now and I had told her this when I resigned. However, yesterday she threatened to call my new boss and tell her I have a poor attendance record. This is really not true, in that I only took the amount of sick days granted to everyone but for some reason I had gotten in trouble for this awhile back when I had doctor's notes and was even in the hospital for a bad infection. But they even wrote on my last review that I had poor attendance and needed to obey company policies, even though I never thought I did anything wrong. But really after all of that I would not want to stay and jeopardize my time with the other company. I don't really know what to do.
It's unprofessional of your boss to try to blackmail you into staying longer. If she had an issue with your attendance, she should have addressed it with you at the time or utilized the option of discussing it if she received a reference call for you.
You know what? I wouldn't let it bother you at all. Tell her firmly and politely that you're sorry but you already made a commitment to the new company and can't alter it, but that you're willing to do whatever you can to leave things in good order when you go -- i.e., put time into leaving the work you're responsible for organized and in a form that will be understandable to her and your replacement, perhaps even writing a "manual" for your job. But hold firm on the exit date you gave her.
Chances are very good that she's not going to follow through on her threat. If she does, explain to the new company that your boss is reacting poorly to your leaving and tried to push you into staying longer, then blew up when you wouldn't. (Present this in as neutral and unemotional a light as possible; you don't want to sound like you're badmouthing her.) You can explain that you followed company policy on attendance as well. Hold firm -- you're out of there very soon. Congratulations on the new job!
I gave my two weeks notice this week at my current company. However, there is now some sort of issue. My boss said yesterday she would like me to stay until after the holidays. I already accepted the offer for two weeks from now and I had told her this when I resigned. However, yesterday she threatened to call my new boss and tell her I have a poor attendance record. This is really not true, in that I only took the amount of sick days granted to everyone but for some reason I had gotten in trouble for this awhile back when I had doctor's notes and was even in the hospital for a bad infection. But they even wrote on my last review that I had poor attendance and needed to obey company policies, even though I never thought I did anything wrong. But really after all of that I would not want to stay and jeopardize my time with the other company. I don't really know what to do.
It's unprofessional of your boss to try to blackmail you into staying longer. If she had an issue with your attendance, she should have addressed it with you at the time or utilized the option of discussing it if she received a reference call for you.
You know what? I wouldn't let it bother you at all. Tell her firmly and politely that you're sorry but you already made a commitment to the new company and can't alter it, but that you're willing to do whatever you can to leave things in good order when you go -- i.e., put time into leaving the work you're responsible for organized and in a form that will be understandable to her and your replacement, perhaps even writing a "manual" for your job. But hold firm on the exit date you gave her.
Chances are very good that she's not going to follow through on her threat. If she does, explain to the new company that your boss is reacting poorly to your leaving and tried to push you into staying longer, then blew up when you wouldn't. (Present this in as neutral and unemotional a light as possible; you don't want to sound like you're badmouthing her.) You can explain that you followed company policy on attendance as well. Hold firm -- you're out of there very soon. Congratulations on the new job!
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