challenges to your ego

There's a brilliant post up today at HR Thoughts about controlling your ego and not getting defensive when your decisions are challenged:

"Let's say that someone comes into your office and questions a policy, practice or procedure of yours. Or, you send an e-mail to communicate some not so great news and one of the recipients tells you that it did not come across well and caused some hard feelings. Or, you make a decision (definitely your decision to make), you get a look at your conscience via another person's raised eyebrows. What do you do?" Read the rest here.