Tuesday, December 16, 2008

asking for a raise during layoffs

A reader writes:

I work in the home building industry and well, you know what's going on in that market right now! The admin assistant was let go because my company can't afford to pay her anymore. I am a very efficient worker and so I am now doing my jobs (I already wear many hats in the company -- AP/AR clerk, operations assistant, website management, and Green EnergyKey Program Director) as well as hers!

They told me there is no guarantee that they will be able to keep me, although we are closing a good number of houses lately and this directly affects my probability of staying. I feel that now is the time for a raise if there ever was one. I am very stressed and working much faster than usual, to the point of being in a frenzy at times. There is so much to do that it doesn't all get done. Can I and should I ask for a raise?

Probably not. Your company is laying people off and already told you that they might have to lay you off too. They're looking for ways to cut costs, not increase them. Unfortunately, they reality of the job market right now is that so many people are out of work that they could probably hire someone for less than what they're paying you to do everything you're doing. (Whether they would be able to keep that person once the market picks up is a different question.)

There's an argument to be made that there's no harm in asking, but there actually is a risk, no matter how small, that they might be frustrated that you don't understand the financial situation they're in, and that that could make them more inclined to add you to their layoff list. I'm not saying that's fair or reasonable, but I don't want to advise you to do something that could jeopardize your job in this economy. This is just a really bad time, and my general advice is that those of us with jobs should hunker down and ride it out.

Anyone have a different opinion?

Monday, December 15, 2008

Yahoo!'s leaked layoff memo

Check out this leaked copy of the instructions Yahoo! sent to managers for conducting their 1,500 layoffs last week (courtesy of Valleywag).

There's much to cringe at here, but I think the worst is this: "Yahoo! will not ask for reimbursement from the employee on any repayment obligations (relocation, sign-on bonus), provided the employee signs the Supplemental Release."

So apparently if someone chooses not to sign the release (which, for those who haven't had the lovely experience of dealing with layoffs, is a form releasing the company from any legal claims, generally required to be signed before severance pay is released), they'd need to repay relocation expenses? After getting laid off. Lovely.

I'm (sometimes) sympathetic to businesses that need to conduct layoffs. It sucks, and sometimes it's unavoidable. But it's probably the most important time to go out of your way not to be an ass. Yahoo! forgot.

how to write a perfect cover letter

I love cover letters. And yet few candidates are willing to indulge my love with a well-written, customized cover letter. Some of this is a belief that it doesn't matter (shameful!), but some of this is that people genuinely aren't sure how to construct a good one.

Over at U.S. News & World Report today, I give some tips on writing an awesome cover letter. Read, comment, spread the word to job-seekers you know.

Saturday, December 13, 2008

where does mentoring pay off the most?

I've written before about how much I like informally mentoring people, and it's generally an instinct that kicks in when I spot someone of a particular profile: young/relatively new to the work world, smart, motivated, and promising but inexperienced. And it seems obvious why -- their talents seem worth investing the time to give them some extra guidance and attention, to help them really flourish. And often they don't yet know that there's something special about them, and it's rewarding to help them spot and harness it.

But it occurs to me to wonder if it wouldn't actually be better to apply that kind of time and attention to a different type of person instead -- the struggling rather than the obviously promising.

Do we seek out those with star potential because they'll benefit the most from our help -- or is it possible that it's actually less about that and more because we like to see ourselves in them, or that it's so gratifying to watch them blossom and feel we played a role in their success? Maybe we'd actually have a more significant impact if we made that kind of time investment with someone who doesn't have obvious star potential, someone who doesn't appear to be a natural candidate for grooming.

After all, the clearly promising ones are more likely to find their way regardless of our help, although perhaps our help gets them there faster or more smoothly. It's the not-so-obvious candidates where mentoring and extra attention might really make the decisive difference.

I suspect this isn't a novel thought at all to many people, but it was a semi-epiphany for me.

Monday, December 8, 2008

resigning without 2 weeks notice

A reader writes:

Six months ago I was laid off from my job where I was a salaried employee with benefits. Since then, I have found employment freelancing for a media company where I am paid hourly with no benefits. The people in my position do not have a contract or a set schedule so you never know if you will be working a 2 hour shift or a 20 hour shift. Frequently we receive day-of notice that there is no work for us that day. If I were working 40+ hours a week, I wouldn’t mind so much, but lately, the work has slowed down to a point where in the past month I have been working 4, 8, 12 hour weeks.

I have expressed my concern to my boss about work being so slow lately. She keeps telling me that it will pick up, but things keep falling through (due to reasons beyond her control). She assures me that it will pick up in January. I love my boss. She took a chance on me when a lot of people didn’t and I have learned so much from her, which is why I don’t want to burn this bridge.

I am considering moving back home which is in another part of the country in order to save money. But with the holidays approaching (and my company being closed for nearly 2 weeks around Christmas and New Years) and the current economy, I can’t hold out much longer. I would like to cut my losses while I still can. Is there ever a situation where it is acceptable to give less than 2 weeks notice? And if so, how do I quit on good terms so that I can work for this company again in the future?

This is one of the few situations where it might be okay to quit with less than two weeks notice -- because your company is giving you little work and little notice of what your work (and thus your pay) will be like day to day.

I recommend simply talking to your boss. If you've made up your mind to leave and it's just a question of timing, just tell her that your finances have made it impossible to stay. Ask for her guidance on the question of whether you could leave with only a week (or less) of notice and whether it would be a problem or not. With the company about to close for the holidays and work so light, it might be a non-issue to them. Just ask.

And if she tells you that they really need the two weeks notice and can't be flexible, then you can figure out from there how much of a hardship it would be to you to give it. If she makes it clear that two weeks is expected no matter what, and you really can't give it without significant hardship, then just be really apologetic, even mortified, and explain that there's been so little work that you're now in dire financial straits and need to take this opportunity while it's in front of you. Sounding genuinely sorry often makes people want to cut you some slack.

Good luck!

Wednesday, December 3, 2008

crazy, shouting, crying, bullying boss

A reader writes:

I am a working for a 69-year-old woman (owner of a small company) who feels threatened by me. She is highly insecure, and though I have been kind to her, she consistently tries to bully and manipulate me into confrontational (and totally irrational) conversations. The partner in the office noticed her feeling threatened and thinks she is trying to get me to leave. I have only been with the company 5 months and have had great successes with the partner in the short time I have been there. The partner gave me a raise after 3 months.

It seemed to have escalated after I witnessed her and the partner having a shouting match and her in tears. She cries a lot, takes everything personally, shared too much personal information with me, badmouthed the partner to me, all in spite of my asking her to respect those boundaries several times.

How can I handle a crazy boss and maintain my cool? Everyone seems to walk on eggshells around her or roll their eyes. I would love your insight on how to handle this.

There aren't a ton of good options. My first piece of advice is probably the hardest to swallow, and it's this: It's her company; she's the owner. This means that she's entitled to be as crappy of a boss as she wants (and it sounds like she's a pretty crappy one), if that's the sort of business she wants to run. But you are also entitled to choose not to accept those conditions and go elsewhere.

People who bully and manipulate and generally behave like asses are highly unlikely to change, especially with no one above them to insist upon it.

Of course, in this economy, it may be harder to just walk away than at other times. So if you can't leave quickly, the following may help:

* Ask the partner who likes you for advice on handling the situation.

* Ask the owner herself for feedback and things she'd like to see you do differently. If nothing else, you might get some insight into her thinking, which is useful even if her thinking is utterly insane.

* Accept you have a crazy boss and that you need to play along until you can put the real solution into action, which is to leave. Sometimes simply accepting it and realizing that you won't get anywhere by struggling against it can actually make situations like this more tolerable. But it's an unhealthy environment to be in for a long time, which is why ultimately, you probably should plan to find a boss who doesn't cry and bully people.

Tuesday, December 2, 2008

6 ways managers mess up performance evaluations

Performance evaluations inspire a special sort of dread—not just among employees but also for the managers who have to write them. Over at U.S. News & World Report yesterday, I wrote about six mistakes managers commonly make in the process. Please check it out here!